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Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Please check your inbox.Thank you.- Legend London Team. We are so sorry to hear this. London legend have a gem on an employee there, great company, great quality and great products! LONDON, UK. Im not tall (55) and they barely touched my ankles. We are so sorry to hear this, however we have received your email regarding this issue today. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Hello Alex, Thank you for leaving your review. We placed an order for 4 items, products arrived quickly. The best jeans i ever have! I have complained to DHL about this and still nothing is done, but thanks for the good products. Information provided by various external sources. When trying to contact someone about a return after receiving the wrong size. Hello Mohammed, Thank you for leaving your review. It is so expensive to ship it back. Ordered 2 pairs of skinny jeans for next day delivery. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. The only good thing was the customer support which was always really responsive. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. My husband and I got married on Friday 17th February and had delivered to have a night away. I am very happy and will definitely be using Legend London again. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". A very satisfied customer. - Legend London team. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Phone Number +44 . Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. They accommodate my small waist, big thighs and but, and thats what I needed. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS Incorporation Date 13 Sep 1995 (27 years . Contact. The only good thing was the customer support which was always really responsive. Our jeans sizing is calculated depending on waist size and your height. I must confess, top quality at a fair price. I love the jeans design and fit, however I have been a legend London customer for a few years now. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. OFFER: BUY 1 ITEM GET 10% OFF. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. | Read 41-60 Reviews out of 3,581 . I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). This site has limited support for your browser. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Dr.Martens 1460 8 Eyelet Smooth Womens. I really dont understand the below 5* reviews! The shirt i have doesnt event fit. Compare our range of fits and understand what makes our denim different. Not the easiest transaction! SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Companies can ask for reviews via automatic invitations. HAMBURG, GERMANY. Our jeans are made with utmost art and perfection. My only issue is using DHL for your shipping service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Stay current with updates from our social channels. 3+ ITEMS 20% OFF. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. They could just send me the same items to another address since I'm no longer where I was before. It's a shame that u have nice products but you can't maintain the business properly. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. Company is clearly not setup to deal with order volume or customer returns. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! We use dedicated people and clever technology to safeguard our platform. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. Winterstrae 2 Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Visitour returns and exchange portal, 4. Get in touch with us at any time. - Legend London team. Out here in Memphis, TN they are terrible. Headquarters. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. I communicated this early to them and they assured me everything is fine. Anyone can write a Trustpilot review. I have ordered few items on the 5th of feb and until now nothing arrived. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I chased them up but they never replied. No credit card required. But not just that, their customer service is impeccable, prompt response and effective actions. What's funny and sad is they could actually fix my problem with a simple touch. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. They. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. Absolutely phenomenal. Perfect cut, perfect colours. If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. 2023 Trustpilot, Inc. All rights reserved. Order arrived less than 24 hours later. Get menu, photos and location information for Leong's Legend in London. Thank you.- Legend London Team. Please follow our returns system via our website to exchange for an alternative size of your choice. 7. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Calculate your size. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. Good quality jeans and really comfortable. LIVERPOOL, UK. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. . Thank you! We have now had to contest payment of order. Once we receive and verify your returned items your new replacements will automatically be sent out to you. Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . They feel amazing on and offer such a great variety. Leong's Legend, Casual Dining Chinese (Taiwan) cuisine. 1 . Only one pair had a description whereby it recommended a size up so I purchased a size up. So have to pay to exchange one pair and refund another because the size up is out of stock. Their customer service was amazing and were super helpful when my local courier . . And no response to emails. We recommend switching to Edge, Chrome, Safari, or Firefox. I am very happy and will definitely be using Legend London again. Love to come back with an order. Reply from Legend London 6 days ago Hello, Thank you for leaving a review. I was patient and it paid off. We are so sorry to hear that you have not received your order yet. Quick add. I had unknowingly made my purchase during Royal Mail's cyber attack. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Our soft stretch denim blend is again prominent in this fit. OFFER: BUY 1 ITEM GET 10% OFF. legend london jeans | Clothes, Shoes & Accessories, Men, Men's Clothing | eBay! Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track Find out how we combat fake reviews. Hello Leo, Thank you for leaving a review. Short (28") fits people up to 1.78m in height, Regular (30") fits people between 1.79m 1.84m. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. We will be sure to look into this to avoid any future issues. I received sameday/next day replies, even when you take into account the time difference. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. So thanks Rachel! Thank you so much for your patience. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. Paid 10 for delivery and havent been offered a refund either. Stay current with updates from our social channels. We are so sorry to hear this. NEW ARRIVALS Discover our latest product additions. This recurred over multiple days. Company number 03101750. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. Compare our range of fits and understand what makes our denim different. Legend Experience Centre Hours. To find out more please visit our Privacy Policy. It goes against our guidelines to offer incentives for reviews. SKU 9744825. Even when I left where I was. OFFER: BUY 1 ITEM GET 10% OFF. Nice products but the return proces is a pain when you are in Europe. Product quality is average in my opinion. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. After a long wait, the long-awaited jeans and pants arrived at my home. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. After I contacted Legend London customer service, the team replied Frank be patient. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. Find out how we combat fake reviews. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . We are so sorry to hear this. Always get compliments when am rocking there stuff. Good product terrible customer support or experience. Will always be my top place for jeans. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Quite glad theirs a manfacturer for men form fitting dresspants. Checkered Stretch Trousers - Black. Quick add. Monday to Friday: 09:00 - 17:00 Saturday: Please send email to experience@legend.ng to book an appointment. I recomended them! We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Hello Simon, Thank you for leaving a review. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. LEGEND LONDON | 84 followers on LinkedIn. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Please follow our returns system via our website to exchange for an alternative size of your choice. This means you can use it as many times as you want until the balance reaches 0. I wont be a customer again. I have big quads and their jeans fit so perfectly and comfortably.". Note : will update this if need be when I get the pants. Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. Hello Blaze, Thank you for leaving a review. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. It goes against our guidelines to offer incentives for reviews. Good product terrible customer support or experience. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). We are so sorry to hear this. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. We are so sorry to hear this. To find out more please visit our Privacy Policy. Love the jeans as always can't stop buying more! Slowest shipping EVER. Thank you! MADRID, SPAIN. Legend Shop Hours. Bestseller. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Love to come back with an order. I recently bought a few gifts and was pleased with the items. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. British fairplay as usual. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. Social Stay current with updates from our social channels. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Thank you so much for your patience. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Cant wait for new collection! | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. - Legend London team. I have big quads and their jeans fit so perfectly and comfortably.". I paid addionally almost $100 just to return them. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. 3+ ITEMS 20% OFF. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. The website would not let me due to an error loading the page. The company is doing wonderful and pushing out amazing clothing! Will definitely order more. Emailed them, nothing. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. 144.50. I always have to go pick up my package at a pick-up location because the drivers decided where they will deliver to and where they won't. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! - Legend London team. 65.00. You just blew all future orders from me. Get 5 free searches. These jeans are the first pair of jeans that i have ever owned that i feel confident in walking up stairs without the worry of them ripping. Order placed 12 days ago, the item is still in the UK. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. I have ordered few items on the 5th of feb and until now nothing arrived. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Who is Legend Presents. Hello, Thank you for leaving a review. Find related and similar companies as well as employees by title and much more. Please feel free to send this back to us for an exchange of an item you are more happy with. LONDON, UK. So we picking The View. Here are 8 tips for writing great reviews. Information provided by various external sources. They. Spray On. Dont buy these if you expect a 70 pair of jeans to last a year. Hello, Thank you for leaving a review. They have a great range of jeans as well with styles to fit everybody. The naming of products is just confusing. 2 ITEMS 15% OFF. Legend London is best!! Skinny Fit. For full instructions on how to Return an item,Click Here. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged We are so sorry to hear this, however we have received your email regarding this issue today. British fairplay as usual. The jeans look great and are very comfortable, by the way! If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. This figure can vary depending on the value of the parcel, please check with the Department of Home Affairs for more information.NEW ZEALAND - All orders under NZD$60 will not be subject to import duties. And the return process you use is ancient. Hello, Thank you for leaving a review. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look.